Our Privacy Policy
Last Updated: Jun 4, 2024
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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number and bank or other financial account number
- Location Information, including general location data and precise geolocation
- Physical and Audio Data, including photos and video recordings
- Inferences from Other Data, including inferences created from other personal information collected
- Personal Identifiers, including name, email address, postal address, telephone number, tax ID number, and online Identifiers
- Financial Information, including credit or debit card number
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.Information from other sources
We may collect personal information about you from third-party sources, including Ad Networks and Data Brokers.
The categories of information we may collect include:
Ad Networks
- Personal Identifiers, including Name, Email address, Telephone number, and Online Identifiers
- Internet Activity
- Location Information, including General location data and Precise geolocation
- Inferences from Other Data, including Inferences created from other personal information collected
Data Brokers
- Personal Identifiers, including Online Identifiers
- Inferences from Other Data, including Inferences created from other personal information collected
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Purchases, Precise geolocation | We delete or anonymize data concerning your use of our website within 5 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Postal address, Purchases, Credit or debit card number, Bank or other financial account number, General location data | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number | We keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Online Identifiers | We retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Postal address, Telephone number, Online Identifiers, Purchases, Credit or debit card number, Bank or other financial account number | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
| Data we collect for security purposes, including Name, Email address, Online Identifiers | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Contractors, Data Analytics Providers, Data Brokers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, Shipping Services, and Website Operations Tool | Ad Networks, Co-Marketing Partner, Data Analytics Providers, Data Cooperatives for their marketing purposes, Payment Processors, Sales & Marketing Tools, and Shipping Services |
| Internet Activity | Contractors, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools |
| Commercial Information | Business Operations Tool, Contractors, Data Analytics Providers, Payment Processors, and Website Operations Tool | Ad Networks, Co-Marketing Partner, Data Analytics Providers, Data Cooperatives for their marketing purposes, Payment Processors, and Sales & Marketing Tools |
| Financial Information | Business Operations Tool, Contractors, Data Analytics Providers, Payment Processors, and Website Operations Tool | Ad Networks, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools |
| Location Information | Data Analytics Providers, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Data Analytics Providers, and Payment Processors |
| Inferences from Other Data | Business Operations Tool, Contractors, Payment Processors, Sales & Marketing Tools, Website Operations Tool, and None | Ad Networks, Co-Marketing Partner, and Payment Processors |
You may opt out of any future contact from us as well as verify, change, or request deletion of your data at any time. If you would like to opt out of having your personal information shared with third parties, please call or email us
- call 1-800-621-8309
- email us at: moc.ako@eracremotsuc
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